Professional Management Services By Susan Fitch
Professional Management Services By Susan Fitch
Offering consulting services to Condominium Board Members
Consulting Services
- New Board support
- Transitioning management companies or from outside management to self management
- Staff Recruiting- General Managers to Front Desk Staff
- Human Resource support
- Improving Condo Owners Experience via our "survey to service" protocol - Elevate the "Look and Feel" from "sense of arrival" to pool and beach services
- Staff training and motivational sessions - taking your team to the next level
- Five Star Community - Hospitality and Hotel type experiences
- Expert Witness
- Customized consulting
your Associations's success is based on your team's performance.
We work with the board of directors to implement policy and procedure for on-site staff in order to ensure peak performance and efficiency. Specializing in front desk, pool and maintenance staff.
Questions to ask yourself?
Is our front desk properly trained especially for emergencies? Are the maintenance staff working side jobs in owner units rather than maintaining your building? What are your outsourced vendors doing to support their staff?
Excluding Insurance, payroll is most likely your associations larges expense and is one of the most overlooked areas of the operation. And quite frankly, the board should NOT be involved in staff management. That's were we come in!
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